PlanetRent - Keeping disputes to a minimum
Mary-Anne Bowring 14/02/2024
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The Rise of Tenant Disputes
More disputes are raised by tenants than by landlords, often due to misunderstandings in rental agreements and expectations, especially regarding property cleaning
A Decrease in Deposit Disputes
Despite previous issues, the number of disputes over deposits has decreased, but there are still many tenancies that end in disagreements.
Common Causes of Disputes
Cleaning, property damage, and redecorating are among the top causes of disputes, with rent arrears and gardening also playing a role.
The Importance of Clear Expectations
Landlords often fail to clearly communicate how the property should be left, contributing to confusion and disputes when tenants move out.
The Role of Documentation in Preventing Disputes
Inadequate documentation of the property's condition at the start of the tenancy leads to problems, as there is no reliable evidence to refer back to.
How PlanetRent Can Help
PlanetRent’s inventory feature simplifies documenting property condition, reducing disputes by ensuring clear communication and providing easy access to tenancy records.
info@planetrent.co.uk
0208 0599 550 (for sales)
Under Offer: This term applies to a property where the landlord is considering an offer but remains on the market. It implies that further offers may still be considered until the landlord formally accepts or declines the current offer.
Let Agreed: This term indicates that a landlord has provisionally agreed to enter into a rental agreement with a prospective tenant, pending additional checks and referencing. It doesn't require the prospective tenant to have paid a holding deposit.
Let: This term signifies an established binding rental agreement between the landlord and tenant.
For both lettings and sales, the guidance addresses additional terms:
New On The Market: This term is used for a property not advertised since its last sale or rental. It should only be used for a brief period.
New Instruction: It applies to a property assigned to an agent for marketing recently, even if it was previously listed with another agent without being sold or rented.
New and Exclusive: This term refers to a property that is either new on the market or a new instruction, exclusively available through a specific agent or portal.
New Method of Sale/Let: This term is used when a property is being marketed for sale or rent using an alternative approach to the original advertisement, such as transitioning to an auction or sealed bid.
Reduced: This term indicates that a property's price has recently been reduced. The reduction should be genuine and comply with the Chartered Trading Standards Institute's guidelines on pricing practices.